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Return your article
If you are not completely satisfied with a product, you can return it.
How to return to Mies & Co baby lifestyle
Step 1) Please sign up your return by e-mailing to info@miesenco.nl. Please don't forget to mention your ordernumber.
Step 2) Pack the items and download our return form. Please use the bottom part of the page as address label.
Returnadress:
Mies & Co baby lifestyle
t.a.v. retouren
Molenstraat 22
7462 TL Rijssen
The Netherlands
Step 3) Take your package to the nearest post office
Please keep in mind: the return costs are for the buyer. We advise you to always send your package including track and trace and keep this proof of shipment with you. This way you can follow the return process.
Stap 4) When we receive your return, the amount of the return will be refunded within 14 days. Have you not received the amount or is the amount you received incorrect? Please contact us via info@miesenco.nl. Pleae don't forget to mention your order number. We try to solve this for you as soon as possible.
Any product, obtained in our webshop may be returned under the following return conditions:
Do you want to cancel your order after placing it? Then call us: +31 (0)6-19287577. We will then look at the options together.
Would you like to exchange the products you have received? Unfortunately, we do not (yet) offer this option. You can return the item to us and place a new order via www.miesenco.nl.
Was there a damaged or defective item in your order? We are happy to solve this together with you. Send an email to info@miesenco.nl, stating your order number. Include a photo in which the defect is clearly visible, including a short description. We will contact you as soon as possible (within 3 working days) for a suitable solution.